Thank you for ordering with us. We want you to love what you ordered, but if something doesn’t feel yummy, please let us know. We’ll try saucing it up!


1-Damaged product received/wrong size received/wrong item received/𝐌𝐢𝐬𝐬𝐢𝐧𝐠 𝐢𝐭𝐞𝐦:-

• We will give you a free exchange
• Please reach us within 7 days and we’ll raise a pickup request
• Once the product reaches us back our team of chefs will inspect the product and give you store credits/ship your new product/s (WE DO NOT REFUND).
• COD Charges are non-refundable.
• 𝐎𝐩𝐞𝐧𝐢𝐧𝐠 𝐯𝐢𝐝𝐞𝐨 is compulsory for raising refund claim or the missing item claim. Without this process we wont be able to proceed further.

2-Don't like the product/size/others

• We will charge a nominal fee(depending on the number of articles and their weight). You have to prepay these charges.
• Please reach us within 7 days. Our team will share a payment link with you, Once you pay the exchange charges we will initiate the pickup request.
• Once the product reaches us back our team of chefs will inspect the product and give you store credits/ship your new product/s (WE DO NOT REFUND).
• 𝐎𝐩𝐞𝐧𝐢𝐧𝐠 𝐯𝐢𝐝𝐞𝐨 is compulsory for claiming  exchange.

Eligibility criteria:-
1) The product should be in the right condition with tags intact.
2) You should have the invoice for the product.
3) We will not accept exchange requests after 7 days.
4) Please note return request cannot be initiated without an 𝐎𝐩𝐞𝐧𝐢𝐧𝐠 𝐯𝐢𝐝𝐞𝐨 of the product. Thankyou for understanding.
In case of any questions, please email us on support@mavinclub.com or call at 9987413931